Privacy Policy

1. Scope

This Privacy Policy explains how LushDune Atelier (“LushDune Atelier,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you use our website lushdune.site and related services.

2. Data We Collect

We may collect:

• Contact details (name, email, phone) when you submit forms.
• Account credentials if you create an account (stored securely with hashed passwords).
• Transaction records (purchases, amounts, timestamps).
• Usage data (pages viewed, clicks, device and browser information, approximate location by IP).
• Preference data (saved items in “Fallows,” cart contents stored in your browser via localStorage).

3. How We Use Data

• Provide and improve our courses, support, and site experience.
• Process orders, payments, and account-related operations.
• Communicate service updates, policy notices, and optional educational content.
• Protect the site against fraud, abuse, and unauthorized access.
• Comply with legal obligations and enforce our Terms.

4. Cookies

We use strictly necessary cookies for site functionality and preference cookies to remember settings such as theme and cookie consent. You can manage cookies in your browser settings. Our cookie banner allows consent for optional analytics if introduced in the future.

5. Sharing & Disclosure

We do not sell your personal information. We may share data with service providers under contract who process data on our behalf (e.g., secure payment processors) and as required by law or to protect rights, safety, and property.

6. Security

We maintain administrative, technical, and physical safeguards designed to protect information. While no system is perfectly secure, we work to prevent unauthorized access and promptly address incidents.

7. Data Retention

We retain personal information as long as needed for the purposes described, to comply with legal obligations, and to resolve disputes. We apply minimization and deletion routines where feasible.

8. Your Rights

Depending on your location, you may request access, correction, deletion, or a copy of your data, or object to certain processing. To exercise rights, contact [email protected]. We may verify your identity before responding.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such data, we will take steps to delete it.

10. International Transfers

If we transfer information across borders, we will rely on appropriate safeguards, such as standard contractual clauses, and maintain protections consistent with this policy.

11. Policy Updates

We may update this policy from time to time. If we make material changes, we will post a notice on our site and update the effective date.

12. Contact

Questions? Email [email protected] or call +1 (415) 802-9146. Postal inquiries: LushDune Atelier, 548 Market St, San Francisco, CA 94104, USA.